People underestimate the role that a “good” agent performs in professional sports. I don’t think the general population understands and appreciates the intense pressure and scrutiny that athletes face on a daily basis. To provide proper support from a sociological/psychological stand point, to help the players accomplish their respective individual and team goals that’s what we do every day. It’s helping, assisting, it’s enabling an athlete to have the “will” to accomplish his/her goal. The general population thinks it is easy to wake up and be a professional athlete. They think, ‘I can do that. I can perform at those high levels under the scrutiny of everybody watching them on the internet, Facebook, Twitter, wherever it may be’. It’s not a challenge, but it’s what we do.

-NHL Player Agent Ian Pulver when asked "What has been the biggest challenge you have found with being a NHL Player Agent?" Five more questions for Pulver from Darren Heitner of Sports Agent Blog.