“Not only would another lockout become a major challenge to win more fans, I believe the NHL would lose casual fans and not regain them for an extended period of time. Our research after the last lockout (2004-05) showed the passionate fans quickly returned to the arena but a long lag time for casual fans to return to attending games and watching on TV. Given that TV ratings are one of the greatest challenges for the NHL, this is not good.”
- AJ Maestas, president of Chicago-based Navigate Research. More from Christopher Botta of SportsBusiness Journal.
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